Our kitchen and living room flooded because our previous contractor hit a waterline while working on our siding and was devastating to say the least. Our family was scarred and was not ready to trust another contractor to handle our home, but we searched anyway and found Robinson Restoration/BCC Restoration. They were a complete 180 from our previous contractors. Very professional, friendly, and was very patient with our family while we sorted things out (emphasis on patient). They have a really handy system where they have a mitigation AND restoration team, so things are streamlined and communication is easier. Jake and his mitigation team were professional and explained processes thoroughly, so we were well-prepared and aware. Jake especially was awesome !! He was very caring and kind (which was a much needed after dealing with our previous contractors…) We were also lucky to have had Tim, MJ, Erik, Don, and Paul work on our restoration. Additional shoutout to MJ for being genuinely so caring and detail oriented. He went out of his way multiple times (when he didn’t have to) so that we could live more comfortably during our restoration and looked out for us. This was very helpful because our parents weren’t involved due to the language barrier, so the kids had to sort everything out and MJ was a light in the storm. Thank you! We were very lucky to have worked with such an amazing crew on both mitigation and restoration. If you need any restoration work, I highly recommend going with BCC & Robinson !!