When disaster strikes, the last thing you need is a stressful cleanup experience. That’s why BCC Restoration goes the extra mile to make the process as easy as possible. Our dedicated team provides meticulous restoration services with excellent customer service to provide you with great results and peace of mind each step of the way. But don’t just take our word for it – here’s what some of our satisfied customers have to say about their experience with us:
Posted on Stephanie M We recently had restoration work done on our home after a bathroom flood. Our project manager, Jacob K., was absolutely outstanding from start to finish. He was incredibly attentive throughout the entire process—checking in with us every single day to make sure everything was on track and that we felt comfortable with each step. The time or two we mentioned something we weren’t 100% satisfied with, he addressed it immediately and made sure it was taken care of to our standards. What impressed us even more was that he didn’t just wait for us to point things out—he proactively inspected the work himself and made corrections whenever he felt something wasn’t completed to a true gold standard. His professionalism, communication, and commitment to quality made a stressful situation so much easier. We couldn’t be happier with the results and highly recommend BCC to anyone needing restoration services.Posted on Virginia C Thank you to all the great people at BCC Restoration, especially Jody for leading the charge! We had bad water damage from broken pipes that required restoring almost our whole downstairs! Jody was so efficient organizing the crews (all experienced, hardworking and friendly) to get the work done well and on time so I could have my house and kitchen back for the holidays!! They were concerned with every little detail from start to finish and so easy to work with! My hubby and I highly recommend BCC restoration! Our house is like new! Thanks again!Posted on Ray b BCC Restoration is doing a great gob on my home, Joseph Baye, Nathan, Christian, Kenneth Olson, all the gals answering the phones, are doing a great jobs. The project is the water leaks in my Kitchen and bathrooms, with my insurance company. Then an extra reconstruction in my Master bathroom, also working with MPPlumbing doing my plumbing rework. You are great at working with other contractors in getting things completed, and problems solved, thanks very much. Ray BurkePosted on Holly S Under the guidance of project supervisor Jacob Kurth and claims processor Nathan Sawaguchi, BCC Restoration made the trauma of a flooded basement and a reluctant insurance company disappear. Not only did BCC do an excellent, timely job of getting my basement restored back to its original state, Jacob made sure that it was done in a timely manner and with excellent attention to detail. Nathan followed up continually with my multiple claims adjusters to ensure all work was coordinated with their company and that claims were settled. The crews were professional and a pleasure to work with. I would highly recommend BCC for your restorative work.Posted on Elizabeth G We recently partnered with BCC on the rebuild of two bathrooms that had been unusable due to water damage. They were wonderful. Communication with Walter, the Project Manager, was fantastic, and I knew he was working to get everything completed as quickly as possible for us. The contractors themselves were wonderful as well – Eric and Tom found things that needed touch-ups that we would have never noticed. There is nothing left that I would have wanted done any differently. They were fast, efficient and pleasant to work with.Posted on Jordyn M James came out to do an inspection after I had water damage in my basement and he was so incredibly helpful! Nothing is more stressful when you’re worrying about serious damage occurring to your home, he responded very quickly and was able to help pinpoint the problem and damage.Posted on McKenzie R After experiencing water damage, we were fortunate to connect with BCC. They were quick to call us back, explain the process and deliver on every commitment made. We are extremely grateful to have worked with Nathan. He took the time and effort to assist us throughout the insurance negotiation and always provided his professional recommendation based on his experience in the field. Thank you for making our unfortunate event feel manageable through a chaotic experience. It’s such a relief to have a trusted team during home renovations. We highly recommend this company when you are looking for quality service.Posted on Matthew J Walter, Tom and Eric at BBC restoration did a great job replacing our wall and floor after water damage. The whole process was easy and the work was done very professionally and in a timely manner. I would highly recommend the team at BBC restoration for any restoration needs.Posted on Jill D We worked with both Robinson and BCC Restoration to help us with a repair from a flooding toilet 5 days before the house was supposed to go on the market. I worked with multiple people from both companies and they were all wonderful. Ultimately, Walter was the Manager of my repairs and helped us get things back in place as soon as possible to get our house on the market. Initially I was going to give in and let insurance give us a portion of what was owed to us because they were so difficult. But both Robinson and BCC went to bat for us and guided us on how to handle our claim with insurance. We ended up getting insurance to pay everything that was owed to us to get our house back to pre-loss conditions. Hopefully we never need restoration services again, but if we do we will be giving them a call!Posted on Rafael R Amazing customer service! Lindsey Brooks, Kevin Grimes, Brian, & Manuel are all top notch people! I wouldn't recommend anyone else but BCC, thank you!Load more