Disaster Restoration and Cleanup

Amazing customer service! Lindsey Brooks, Kevin Grimes, Brian, & Manuel are all top notch people! I wouldn't recommend anyone else but BCC, thank you!

We have now used BCC Restoration twice due to water damage at our house and I can't recommend them enough. They came out right away to assess the leak and damage, and immediately starting addressing it. Once everything had dried out, Ian came out and was extremely helpful in determining exactly what needed to be done to get it put back together and was a huge advocate for us when dealing with insurance – I really don't know what we would have done without him! From there, David went to work and got his team in to rebuild our family room and kitchen and it turned out better than I could have ever imagined. Everyone was extremely communicative throughout the process and we really felt like we were in good hands and well taken care of!

Throughout the process of water damage from the upstairs bathroom down to the below levels of our house Ian with BCC Restoration was amazing! My mortgage company was being extremely difficult and wouldn't release the funds from the insurance company. Ian got on the phone with me and them on a 3 way call and explained to them how to do it. He was able to make them see that the funds were all there and that they just needed to look in the right spot in all the documents. This process was at least 30 min if not longer. He went above and beyond for us and it made the Restoration process a little easier knowing he was there for anything we needed. Thank you Ian!

BCC Restoration has been incredible. From start to finish we have been working with them for 11 months. We had water damage in our kitchen last June which led to a full house remodel. They did the restoration, helped us through the insurance claim and appraisal process (which took 8 months), and then remodeled our home so beautifully. Nathan, our estimator, was so incredibly helpful the entire time we were fighting with insurance. He was always available to answer any questions, and helped set us up with our appraiser, who helped ensure we got the most coverage out of our claim. David and his team did an amazing job on the remodel. David was also available any time to help us answer questions, and he ensured the job got completed smoothly! We cannot recommend BCC enough- they are totally professional, expert craftsmen, and amazing people. We will definitely reach out to them when we get ready to complete our final bathroom. Thank you again!!

Nathan, Justin and Cruz from the mitigation team were awesome! Very professional work and friendly. I would definitely use them again if the need arises.

Thank you so much to the entire team of people we worked with at BCC Restoration. Nathan was so helpful assisting us in navigating the insurance process. After we moved onto the rebuild phase, we initially worked with David and then Walter took over as our Project Manager. Our questions were always answered in a timely manner and everything possible was done to make us extremely happy with the final result! Thank you to Lindsey in billing for always checking in with us as well!

Thank you so much to Nate, for the excellent communication and easing our every little worry throughout our kitchen restoration, we love the finished product! Also are super grateful to Paul and Ian for negotiating with our insurance when they wanted us to restore our kitchen for pennies. They ensured we were able to get a fair amount when our insurance nickel and dimed us. Truly we would not have been able to get such a beautiful kitchen if it weren’t for Nate and his team, Ian and Paul. Our kitchen looks better than it did before the water damage!

We had a great experience from beginning to end with BCC. David was the lead for our project and was very knowledgeable and responsive for any questions or concerns that we might have had. Brandon was the other main guy on site that made sure that everything was done right and did a thorough walk through at the end to make sure there were no mistakes.

Over half of our house was damaged by a broken sprinkler head in January 2024. BCC Restoration restored our house so that it was much better than it was previously. David lead the restoration for BCC along with Walter, Brandon. All of their sub-contractors were awesome too. Honestly, they made a nightmare scenario for us into a dream home. Great communication and excellent workmanship. They were a pleasure to work with. Highly recommended.

Nate and Ian were very helpful and if it wasn’t for these guys pushing back at our insurance adjuster we wouldn’t have had it covered for the repairs from the water damage in our bathroom. Just watch out for Nate cuz he’ll force ya to adopt cute stray kitties that will melt your heart strings! Thanks again guys we appreciate your hard work! The crew was fun as hell also! Peace y’all!

What can I say about Nate and Ian that my wife hasn't already said in her review except again the wife is right. We were inexperienced with insurance claims and how that process works but Ian walked us through the process and took the stress off our shoulders. Nate our project manager always kept great communication on every step of the process, let alone being a hands on problem solver when unexpected issues arise. Nate and his team, Karl who made our countertops look amazing and Justin with his drywall expertise delivered a stunning remodel and restoration. I recommend working with these guys. Thanks again BCC!

We unfortunately experienced a water loss this year that caused damage in our kitchen and two bathrooms, which resulted in drywall and flooring needing to be replaced. David and his team jumped into action right away with the the mitigation portion of work. From their his rebuild team of Walter and Bradon came in and did an outstanding job of putting our house back together. All three were very professional throughout the process and finished on time with quality workmanship. I would highly recommend BCC Restoration for these types of services if needed. Thank You BCC Restoration!

Huge shout out to David, Walter, Isaac, and Alex at BCC! They did a beautiful job fixing our house after a flood over a year ago. They helped us with the insurance battle to get the money needed and have been more than professional, supportive and attentive during the entire rebuild process. I don’t wish a flood, or any other disaster on anyone, but if you have one, this is the company to help you get through it!

BCC Restoration completed a job on our home that started with basement flood damage repair. We were so pleased with the work and service they provided, we ended up expanding the job to include remodel work throughout the house. We would especially like to thank Tim W. and Don for their outstanding customer service throughout the process. Great guys! They did what they said they would do, on budget and on time. Really can't ask for more.

My house had a roof leak and water pipe break so I filed a claim with my insurance company and the had me use their "preferred company". That "preferred company" completely botched the job causing more damage to my home. Out of panic I called BCC construction and found David. He came out right away and assessed the situation. Since then, David and his crew at BCC have advocated for me and have made me feel like I am their top priority. He has taken care of insurance not wanting to pay for the damages and answered the phone every time I have had concerns. BCC is very reliable and truly cares about their clients. I am so grateful to this company for walking me through this terrible time in my life and I truly believe this is the best restoration company you will ever find!