What to Do When Your Basement Floods

Portland OR | Vancouver WA | Clark County WA

flooded basement | BCC Restoration, serving Portland OR and Vancouver WA

A burst pipe or a leaky water heater can cause any homeowner to panic. It doesn’t take long for water to cause significant damage, and this type of emergency may have you wondering whether the repairs will be covered by your insurance policy. 

At BCC Restoration, we strive to make every part of the water damage repair process as easy as possible – including filing an insurance claim if possible. Here’s what you need to know about what types of water damage is covered by homeowners insurance.

Discovering your basement underwater can trigger an immediate sense of panic. Floods not only pose a threat to your home’s structure and your precious belongings but also introduce potential health hazards. Knowing the right steps to take can significantly mitigate these risks and set you on a path to recovery. This guide outlines essential immediate actions to protect your property and ensure your safety, from shutting off power to contacting professionals like BCC Restoration. 

Immediate Steps to Take in Case of a Basement Flood

When your basement floods, taking swift and appropriate action is crucial to minimize damage and ensure safety. Here’s what you need to do immediately:

  • Protect Your Health: Avoid contact with floodwater if possible, as it may contain harmful contaminants. Wear protective clothing, including gloves and rubber boots, if you need to enter the flooded area.
  • Shut Off Power: Safety comes first. Shut off all power sources to the flooded area to prevent electrical hazards. This step should be done carefully; if you cannot access your breaker without stepping in water, call an electrician or your utility company.
  • Identify and Stop the Water Source: If it’s safe to do so, try to identify the source of the flooding. Whether it’s from heavy rain, a burst pipe, or a sewer backup, stopping or controlling the flow of water can help mitigate damage.
  • Contact Water Damage Restoration Professionals: As soon as you’ve ensured everyone’s safety, contact a professional water damage restoration company like BCC Restoration. Professionals are equipped to handle the situation efficiently, preventing further damage and starting the recovery process immediately.
  • Report the Incident to Your Insurance Company: Notify your homeowner’s insurance company about the flood as soon as possible. Early reporting is crucial for the claims process. Take photos or videos of the damage for documentation.
  • Ventilate and Prepare for Restoration: While waiting for professionals, if it’s safe, start ventilating the area by opening windows to allow fresh air to circulate. This can help start the drying process and reduce odors, but major drying efforts should be left to professionals to avoid structural issues and mold growth.

Why Choose BCC Restoration for Your Flooded Basement?

BCC Restoration stands out for many reasons, all aimed at providing you with the best possible service during a difficult time:

  • Seamless Insurance Claim Assistance: At BCC Restoration, we specialize in working alongside, not for, insurance companies, ensuring that you receive comprehensive coverage for all the assistance you need. Opting for our expertise over one of your insurance company’s preferred vendors maximizes the benefits of your mitigation efforts, guaranteeing you get the most out of your insurance without the hassle.
  • Expertise and Experience: Benefit from a team of certified professionals using the latest restoration techniques to efficiently restore your basement.
  • Fast Response Time: Access our 24/7 emergency services designed to quickly address and mitigate flood damage.
  • Comprehensive Restoration Services: From water extraction to mold remediation, our full range of services covers every aspect of basement restoration.
  • Commitment to Customer Satisfaction: We prioritize open communication and your peace of mind throughout the restoration process.

Swift, Stress-Free Water Damage Restoration

In the face of a flood, quick action and expert support are critical. BCC Restoration stands ready to swiftly address your basement’s flooding, ensuring thorough cleanup and restoration. Our adept handling of insurance claims simplifies the process, letting you focus on what matters most.

Don’t let flood damage overwhelm you. Contact BCC Restoration now for immediate assistance and let us navigate the insurance claims for you. Reach out today to start your journey back to a dry, safe, and restored home.

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What to Do When Your Basement Floods in Portland OR - Vancouver WA

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