Thank You

BCC Restoration is doing a great gob on my home, Joseph Baye, Nathan, Christian, Kenneth Olson, all the gals answering the phones, are doing a great jobs. The project is the water leaks in my Kitchen and bathrooms, with my insurance company. Then an extra reconstruction in my Master bathroom, also working with MPPlumbing doing my plumbing rework. You are great at working with other contractors in getting things completed, and problems solved, thanks very much. Ray Burke

Under the guidance of project supervisor Jacob Kurth and claims processor Nathan Sawaguchi, BCC Restoration made the trauma of a flooded basement and a reluctant insurance company disappear. Not only did BCC do an excellent, timely job of getting my basement restored back to its original state, Jacob made sure that it was done in a timely manner and with excellent attention to detail. Nathan followed up continually with my multiple claims adjusters to ensure all work was coordinated with their company and that claims were settled. The crews were professional and a pleasure to work with. I would highly recommend BCC for your restorative work.

We recently partnered with BCC on the rebuild of two bathrooms that had been unusable due to water damage. They were wonderful. Communication with Walter, the Project Manager, was fantastic, and I knew he was working to get everything completed as quickly as possible for us. The contractors themselves were wonderful as well – Eric and Tom found things that needed touch-ups that we would have never noticed. There is nothing left that I would have wanted done any differently. They were fast, efficient and pleasant to work with.

James came out to do an inspection after I had water damage in my basement and he was so incredibly helpful! Nothing is more stressful when you’re worrying about serious damage occurring to your home, he responded very quickly and was able to help pinpoint the problem and damage.

After experiencing water damage, we were fortunate to connect with BCC. They were quick to call us back, explain the process and deliver on every commitment made. We are extremely grateful to have worked with Nathan. He took the time and effort to assist us throughout the insurance negotiation and always provided his professional recommendation based on his experience in the field. Thank you for making our unfortunate event feel manageable through a chaotic experience. It’s such a relief to have a trusted team during home renovations. We highly recommend this company when you are looking for quality service.

Walter, Tom and Eric at BBC restoration did a great job replacing our wall and floor after water damage. The whole process was easy and the work was done very professionally and in a timely manner. I would highly recommend the team at BBC restoration for any restoration needs.

We worked with both Robinson and BCC Restoration to help us with a repair from a flooding toilet 5 days before the house was supposed to go on the market. I worked with multiple people from both companies and they were all wonderful. Ultimately, Walter was the Manager of my repairs and helped us get things back in place as soon as possible to get our house on the market. Initially I was going to give in and let insurance give us a portion of what was owed to us because they were so difficult. But both Robinson and BCC went to bat for us and guided us on how to handle our claim with insurance. We ended up getting insurance to pay everything that was owed to us to get our house back to pre-loss conditions. Hopefully we never need restoration services again, but if we do we will be giving them a call!

Amazing customer service! Lindsey Brooks, Kevin Grimes, Brian, & Manuel are all top notch people! I wouldn't recommend anyone else but BCC, thank you!

We have now used BCC Restoration twice due to water damage at our house and I can't recommend them enough. They came out right away to assess the leak and damage, and immediately starting addressing it. Once everything had dried out, Ian came out and was extremely helpful in determining exactly what needed to be done to get it put back together and was a huge advocate for us when dealing with insurance – I really don't know what we would have done without him! From there, David went to work and got his team in to rebuild our family room and kitchen and it turned out better than I could have ever imagined. Everyone was extremely communicative throughout the process and we really felt like we were in good hands and well taken care of!

Throughout the process of water damage from the upstairs bathroom down to the below levels of our house Ian with BCC Restoration was amazing! My mortgage company was being extremely difficult and wouldn't release the funds from the insurance company. Ian got on the phone with me and them on a 3 way call and explained to them how to do it. He was able to make them see that the funds were all there and that they just needed to look in the right spot in all the documents. This process was at least 30 min if not longer. He went above and beyond for us and it made the Restoration process a little easier knowing he was there for anything we needed. Thank you Ian!

BCC Restoration has been incredible. From start to finish we have been working with them for 11 months. We had water damage in our kitchen last June which led to a full house remodel. They did the restoration, helped us through the insurance claim and appraisal process (which took 8 months), and then remodeled our home so beautifully. Nathan, our estimator, was so incredibly helpful the entire time we were fighting with insurance. He was always available to answer any questions, and helped set us up with our appraiser, who helped ensure we got the most coverage out of our claim. David and his team did an amazing job on the remodel. David was also available any time to help us answer questions, and he ensured the job got completed smoothly! We cannot recommend BCC enough- they are totally professional, expert craftsmen, and amazing people. We will definitely reach out to them when we get ready to complete our final bathroom. Thank you again!!

Nathan, Justin and Cruz from the mitigation team were awesome! Very professional work and friendly. I would definitely use them again if the need arises.

Thank you so much to the entire team of people we worked with at BCC Restoration. Nathan was so helpful assisting us in navigating the insurance process. After we moved onto the rebuild phase, we initially worked with David and then Walter took over as our Project Manager. Our questions were always answered in a timely manner and everything possible was done to make us extremely happy with the final result! Thank you to Lindsey in billing for always checking in with us as well!

Thank you so much to Nate, for the excellent communication and easing our every little worry throughout our kitchen restoration, we love the finished product! Also are super grateful to Paul and Ian for negotiating with our insurance when they wanted us to restore our kitchen for pennies. They ensured we were able to get a fair amount when our insurance nickel and dimed us. Truly we would not have been able to get such a beautiful kitchen if it weren’t for Nate and his team, Ian and Paul. Our kitchen looks better than it did before the water damage!

We had a great experience from beginning to end with BCC. David was the lead for our project and was very knowledgeable and responsive for any questions or concerns that we might have had. Brandon was the other main guy on site that made sure that everything was done right and did a thorough walk through at the end to make sure there were no mistakes.